Use of this site confirms your agreement to and understanding of the following
terms and conditions:
The following delivery times are as accurate as possible but individual
experience may vary due to the delivery companies used not being under
UK Standard Shipping - 2 to 3 days from despatch
EU Countries - 4 to 6 days from despatch
Hong Kong and Asia - 5 to 7 days from despatch
Other Countries - 6 to 8 days from despatch
Next Day Delivery (UK only)
Next day delivery (including Saturdays but excluding Sundays) at £12.00 providing
paid orders are confirmed by 1.00pm the previous day. (Free when 10+ items are ordered)
Saturday Delivery (UK only)
Saturday delivery via City Link (normally by 1.00pm) at £12.00
providing paid orders are confirmed by 1.00pm the previous day.
(Free when 10+ items are ordered)
Items held in stock will be despatched within 48 hours of us receiving
confirmation of your payment for your order. If you have ordered a number
of items, these will be despatched once the full order is available.
Out of Stock Items
In most cases, out-of-stock (back-order) items are on order from the
manufacturers. When we receive the product, we will ship
it to you promptly. Back-order items normally arrive with us within 1 to
2 weeks but can sometimes take longer.
If your order is not ready for despatch within 14 days, we will send you an
update via e-mail.
Damaged or Defective Items
If you receive a damaged or defective item, we will send you an exact
replacement product or issue you a full refund after you have returned the
damaged or defective item. Additional shipping and handling fees are not
charged for replacement items.
Vocal-Care.com does not dispense medical advice or prescribe treatment, nor do we assume responsibility for those who
treat themselves. Your doctor or a health care provider should always be consulted for all illnesses or health matters.
All information provided on this site consists of subjective testimonials provided voluntarily by persons who want to
share their personal experiences and are provided solely for informational purposes. Information contained on our web
site has not been evaluated by medical experts.
No products or statements are intended to diagnose, treat, cure or prevent any disease. Please consult your doctor before
beginning any new dietary supplement.
We have taken great care in creating this Website and we have taken all steps
necessary to ensure that the details, descriptions and pricing on all items are
We have also tried our best to display information relating to the items as
accurately as possible. However, we cannot guarantee that your monitor's
display will accurately reflect either the colour or the size of the items.
All prices are shown on the Website in GBP sterling, although you may
change the the currency showing to Euros. All prices are shown
inclusive of UK VAT (Value Added Tax) at 17.5%. All payments which will
include all taxes, delivery, shipping and handling fees may be made by Visa,
Visa Debit, MasterCard, Delta, Electron, Solo, JCB, Maestro and Switch.
You will be liable for any exchange rate charges made by your card provider.
All prices are as stated on the Website but Vocal-Care.com reserves the right
at any time to revise the price of any items without notice.
Overseas orders may be subject to local import duties and taxes.
Vocal-Care.com cannot be held liable for any duties or taxes imposed.
Vocal-Care.com liability for negligence shall be limited to the total value
of the order. Vocal-Care.com shall not be liable for any indirect, consequential or special
losses even if Vocal-Care.com has previously been advised of the likelihood of
Intellectual Property Rights
The rights in the designs and the content of this Website are owned by
Vocal-Care.com. They are protected by copyright and other intellectual property
rights. You may not copy, reproduce, modify, distribute or display any part
of this site without permission.
You agree to indemnify, defend and hold harmless Vocal-Care.com, its directors,
officers, and employees, from any and all third party claims, liability,
damages and/or costs (including, but not limited to, legal fees) arising
from, without limitation, your use of the Vocal-Care.com service,
your breach of these terms, your infringement of any intellectual property
right or any other right of any person or entity, or your breach of any duty
of confidence or privacy, or any defamatory statements made by you in any
Right to Alter Terms and Conditions
Vocal-Care.com reserves the right to alter these terms and conditions without notice from
time to time or as necessary.
These terms and conditions will be governed by the laws of England and Wales
and by using the Website you agree to submit to the exclusive jurisdiction
of the courts of England and Wales.